Murray Goodman:I have been busy telling all our customers about the benefits of Kordia’s new OnKor Managed WAN service. The funny thing is I have been thinking about this the wrong way.
I had thought that it was the converged nature of our network that provided the utility to our customers. While this is true to an extent, what really provides the utility to our customers is the new applications that convergence enables.
Don’t get me wrong, you can’t have one without the other - and in today’s world of cloud computing and collaboration, the performance of the network is a key driver of application performance and critical to end user satisfaction and, therefore, how much grey hair the CIO has. But the implementation of our own corporate collaboration tools enabled by OnKor really has changed the way I work.
I now have less formal meetings which saves time and the cost of travel, looking for meeting rooms and waiting for the meeting before yours to finish. Instant access to presence information, click to dial, sharing desk tops and desk-to-desk video conferencing means the pace and quality of meetings and decision making has improved. Waiting a week before you can get everyone together for a meeting is a thing of the past.
From now on, I think I’ll be telling our customers more about the benefits our network enables for end users, as well as the peace of mind we provide our CIO’s with our state of the art network. I think that’s about selling both the sausage and the sizzle!
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